Policies

BOOKING POLICIES

• A 50% deposit is required to book and schedule studio time.  The remaining balance is due in full the day of your session – no exceptions. 

• A 3.1% credit card fee is added to all credit and debit card payments.

• All studio time officially booked on our calendar MUST be used within the time allotted. If technical difficulties do occur, it is the managements discretion to reschedule or provide unused hours in the future.

• The client who is listed on the invoice as the payee owns the masters once the entire session is paid in full.

• All payments are final and non-refundable. 

RESCHEDULING POLICIES

• Please notify Management 48 hours in advance if you need to reschedule. 

• If you notify Management to reschedule in LESS than 48 hours, the initial 50% deposit is forfeited.  This action is required to prevent the loss of re-booking the Studio and the Engineer to another Client. Money spent beyond the initial 50% deposit that is not used, can go toward future studio time or bookings.
   

CANCELLATION POLICIES

•  If for any reason you need to cancel your studio time completely, please notify management immediately. For all cancellations, the initial 50% deposit is forfeited and non-refundable – no exceptions. 

TARDINESS POLICIES

• Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose sessions follow yours. Depending upon how late you arrive, your engineer will then determine if there is enough time remaining to start the session. 

• Regardless of the length of the session, you will be responsible to pay for the entire session.

• Out of respect and consideration to your engineer and other clients, please plan accordingly and be on time.